How do I start a return?

You can get started by clicking the link below:
https://www.grittysoul.com/a/returnzap

We’ve made our return process quick and hassle-free just for you. You have 15 days to return an item after you've received it.
1. Enter your order number and email.
2. Select the items you’re returning.
3. Download your return label.

Your return will be issued via store credit. You can use it to purchase a new size, or a new item at any time.
Returns are refunded via store credit for 100% of the item cost (excluding shipping fees)
🚫 Items must be unworn, unwashed, and with original tags attached.
🚫 Items must be free of stains, makeup, deodorant, or signs of wear.