Orders & Payments
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Can I change or cancel my order after placing it?
No, once an order is placed, it cannot be changed or canceled. Please reach out to us via message here, and we will do our best to modify or make the adjustments you need. -
Do you offer Buy Now, Pay Later options?
Yes! We offer Shop Pay Installments and Sezzle so you can split your payment into smaller, manageable amounts. -
Simply add your favorite items to the cart and check out! You’ll receive an order confirmation email once your purchase is complete.
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How do I use a discount code or store credit?
🔹 How do I use a discount code? Enter your discount code at checkout, and the savings will be applied before payment. 🔹 How do I use store credit? **Step 1: Log Into Your Account** If you already have an account, log in at account.grittysoul.com/orders. If you don’t have an account yet, you’ll n... -
What payment methods do you accept?
🔹 What payment methods do you accept? We accept Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, Google Pay, Venmo, Shop Pay, and Buy Now Pay Later options like Shop Pay Installments & Sezzle. 🔹 Can I change or cancel my order after placing it? No, once an order is placed, it cannot be ... -
Where’s my order? (Tracking Info)
Once your order ships, you'll get an email with tracking details. Didn’t see it? 🧐 Check your spam or promotions folder! You can also track your order by logging into your Gritty Soul Account here! If you still have questions, please send us a message and we will respond within 24 hours! -
Check if your billing address matches your card, ensure funds are available, and try another payment method. If issues continue, contact your bank or try a different card. 🔹 What payment methods do you accept? We accept Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, Google Pay, Venmo, Shop...